Field note
Support after the crate leaves
A board vendor who disappears at shipment is just a component broker with better photography.
18 November 2025
We stay on the OS image, the errata, and the patch train after your system is in a customer’s yard. Watchdog behavior, OTA hooks, and a human who still knows the SKU are part of the product.
If a silicon advisory lands, you should hear it from us with a sentence about whether your revision is touched. That is the job.